Privacy Policy

Last updated: June 2024

We understand that your privacy is important. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website, mobile applications, and any related services (collectively, the “Platform”). We process data under GDPR Article 6(1)(a) consent for individual users and under GDPR Article 6(1)(b) contract for our business users. For information on how our business customers use your data, please contact them directly. If you have any questions about this Privacy Policy, please contact us using the details provided at the end of this document.

Data Controller

The Data Controller responsible for your personal data is: [Company Name] [Company Address] [Contact Email]

What Data Do We Collect?

We may collect, store, and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, IP address.
  • Account Information: Username, password, and other login credentials.
  • Usage Data: Information about how you use our Platform, including your IP address, browser type, and access times.
  • Communications: Any information you provide to us when you communicate with us, including through email, phone, or live chat.
  • Transaction Data: Details about payments and transactions you make through our Platform.

Why We Need This Information

Personal data we collect from you will be used for the purposes it was provided, including:

  • Account Creation and Management: To create and manage your account on our Platform.
  • Service Provision: To provide you with the services you have requested, including capturing and storing your video interview answers.
  • Communication: To respond to your inquiries and provide customer support.
  • Improvement of Services: To analyze and improve our product and services.
  • Marketing: To send you promotional materials about our products and services, subject to your consent.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given your consent for specific purposes.
  • Contract: When the processing is necessary for the performance of a contract with you.
  • Legitimate Interest: When processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

Data Security

We have implemented appropriate security measures to protect your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Third-Party Sharing

We may share your personal data with third parties, including:

  • Service Providers: Companies that provide services on our behalf, such as IT and system administration services, payment processing, and customer support.
  • Legal Obligations: Public authorities and law enforcement agencies where required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate data protection safeguards are in place.

Your Rights

You have the following rights regarding your personal data. To exercise these rights, please contact us using the details provided at the end of the document.

  • Access: The right to request access to your personal data.
  • Rectification: The right to request correction of inaccurate or incomplete personal data.
  • Erasure: The right to request deletion of your personal data.
  • Restriction: The right to request restriction of processing your personal data.
  • Data Portability: The right to request transfer of your personal data to another organization.
  • Objection: The right to object to processing of your personal data.
  • Withdrawal of Consent: The right to withdraw your consent at any time.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal data about you, including to serve interest-based advertising. You can control cookies through your browser settings and other tools.

Children's Privacy

Our Platform is not directed to children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under age 16, we will delete that information as quickly as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Eqaim Technology and Services

#203, 2nd Floor, SBR CV Towers, Madhapur, Hyderabad, Telangana, India (500081)

contact@eqaim.com

(+91) 9910477751

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